Templates for hiring remote staff

A virtual assistant SOP is a short document that tells your VA exactly how to do one recurring task: when it starts, which steps to follow, which calls to make and what finished looks like. You get a blank template with 12 fields, a filled example for daily inbox triage and a method that gets most single-task SOPs written in under an hour.

Blank SOP template · Filled example: Daily inbox triage

Here are 8 ready-to-paste job descriptions for remote roles: virtual assistant, customer support agent, bookkeeper, digital marketer, social media manager, graphic designer, web developer and software developer. Fill in the brackets, cut what doesn't apply, and keep the "How to apply" task, because it does most of your first-round screening for you.

Virtual assistant job description · Customer support agent job description · Bookkeeper job description · Digital marketing specialist job description · Social media manager job description · Graphic designer job description · Web developer job description · Software developer job description

Each of the 8 remote roles here gets interview questions, a one-line note on what a good answer sounds like and a paid test task to run before the final call. A ninth set works for any remote hire: time zones, communication, home setup and getting unstuck.

Virtual assistant interview questions · Customer support agent interview questions · Bookkeeper interview questions · Digital marketing specialist interview questions · Social media manager interview questions · Graphic designer interview questions · Web developer interview questions · Software developer interview questions · Questions for any remote hire

Good remote onboarding gets your new hire set up before day 1, doing real work in week 1 and reviewed at day 30. This checklist covers 6 phases, from accounts and access to a 30-day scorecard, and ends with the offboarding steps for the day someone leaves.

Remote hire onboarding checklist