Salaries · By role · Updated October 2026
Customer support / call center agent salary by country
Published pay for customer support agents runs from $0.61 to $14.15 an hour across 10 countries abroad, against $17.72–$24.89 in the US. Here's every country side by side, then what an agency charges.
Per hour and per month
| Country | Per hour | Per month, full-time | Sources |
|---|---|---|---|
| India | $0.61–$2.03 | $105–$351 | Indeed India, 'Customer Service Representative' salary page (updated 16 October 2026); PayScale India, 'Customer Service Representative (CSR)' salary page (updated Aug 26 2026); AmbitionBox, 'Customer Care Executive' salary profile (updated 15 Jul 2025). Checked Oct 2026. |
| Philippines | $1.74–$2.91 | $301–$504 | Indeed Philippines, 'Customer Service Representative' salary page (updated Oct 19, 2026); Indeed Philippines, 'Call Center Representative' salary page (updated Oct 19, 2026); JobStreet Philippines, 'Customer Service Specialist' salary page (October 2026); JobStreet Philippines, 'Call Centre Operator' salary page (October 2026); PayScale, 'Customer Service Representative (CSR)' salary in the Philippines (last updated Sep 28, 2026). Checked Oct 2026. |
| Brazil | $1.85–$2.16 | $320–$375 | Indeed Brasil, 'Operador de telemarketing' salary page (updated 19 Oct 2026); Catho, 'Operador de Telemarketing' profession guide (not dated (checked Oct 2026)). Checked Oct 2026. |
| Argentina | $1.88–$3.97 | $326–$689 | Computrabajo Argentina, 'Call center' salary page (page updated 24 Aug 2026); BAE Negocios, reporting Bumeran's July 2026 asking-salary index by area (July 2026 index). Checked Oct 2026. |
| Mexico | $2.18–$3.38 | $378–$586 | Indeed Mexico, 'Servicio al cliente' salary page (updated Oct 19, 2026); Computrabajo Mexico, 'Ejecutivo de atención a clientes' salary page (2026 page, last 12 months); Data México (Secretaría de Economía), call center workers occupation profile (2026 Q1). Checked Oct 2026. |
| Colombia | $2.26–$4.93 | $391–$855 | Indeed Colombia, 'Servicio al cliente' salary page (updated Oct 16, 2026); Computrabajo Colombia, 'Servicio al cliente' salary page (last updated Dec 2025 (per snippet)); Glassdoor, 'Customer Service Representative' salaries in Colombia (updated Nov 2025). Checked Oct 2026. |
| South Africa | $3.25–$10.21 | $563–$1,770 | Indeed South Africa, 'Customer Service Representative' salary page (updated 19 Oct 2026); PayScale South Africa, 'Customer Service Representative (CSR)' salary page (updated Oct 08 2026); Pnet 2025 Salary Guide (PDF) (2025 Salary Guide (the 2026 guide's full role list could not be read)); Paylab South Africa, 'Customer Support Specialist' salary page (no data date published (checked Oct 2026)). Checked Oct 2026. |
| Ukraine | $4.16–$9.23 | $721–$1,600 | Work.ua, 'Customer support manager' salary statistics (October 2026); DOU, 'Salaries of Design, Leadership, HR, Recruitment, Marketing, Sales, Support and other specialists, summer 2026' (June 2026 survey (published Aug 2026)); Djinni, salary statistics, 'Customer/Technical Support', Ukraine (live data, checked Oct 25 2026). Checked Oct 2026. |
| Romania | $4.89–$8.05 | $848–$1,396 | Paylab Romania, 'Customer Support Specialist' salary (live data, checked Oct 2026). Checked Oct 2026. |
| Poland | $8.02–$14.15 | $1,390–$2,453 | Pensjometr.pl (Paylab), 'Customer Support Specialist' salary in Poland (live data, checked Oct 2026); Statistics Poland (GUS), 'Structure of wages and salaries by occupation, October 2024', table 13 (October 2024 (published 10 Feb 2026)). Checked Oct 2026. |
| United States | $17.72–$24.89 | $3,071–$4,314 | O*NET OnLine (U.S. Department of Labor), national wages for SOC 43-4051, BLS OEWS May 2025 (May 2025 (BLS 2025 wage data)); U.S. Bureau of Labor Statistics, OEWS May 2025, news release Table 1 (May 2025). Checked Oct 2026. |
| United Kingdom | $19.71–$19.81 | $3,203–$3,220 | Office for National Statistics, Employee earnings in the UK: 2026 (ASHE), Figure 5 (April 2026, provisional (released 22 Oct 2026)). Checked Oct 2026. |
| Australia | $17.03–$25.19 | $2,804–$4,148 | PayScale Australia, 'Customer Service Representative (CSR)' salary page (updated Oct 5, 2026). Checked Oct 2026. |
What an agency charges for this role
Published by Outsourcing Insider, a VA MASTERS company. The example below is VA MASTERS' own published rate card, shown because it's public; other agencies' prices vary. About us
| Agency | Per hour | Per month, 160 hours | What's included |
|---|---|---|---|
| VA MASTERS Parent company | $6.50–$10.00 | $1,040–$1,600 | Recruitment, contract and payments, time tracking, an account manager and replacement at no extra cost. No setup fee. Source: VA MASTERS pricing page, checked Oct 2026. |
Hiring a customer support agent
- Customer support agent job description
- Customer support agent interview questions and a paid test task
- Onboarding checklist for the first 90 days
FAQ
How much does a customer support agent cost per hour?
Published pay for customer support agents runs from $0.61 to $14.15 an hour across the 10 countries abroad we cover, and $17.72–$24.89 an hour in the US (middle 50% of wages, BLS). That's what the person is paid; an agency's rate also covers recruiting, payroll and replacement.
What does a customer support agent earn per month in the Philippines?
$301–$504 a month for full-time work, or $1.74–$2.91 an hour, across 5 published figures. Sources: Indeed Philippines, 'Customer Service Representative' salary page (updated Oct 19, 2026); Indeed Philippines, 'Call Center Representative' salary page (updated Oct 19, 2026); JobStreet Philippines, 'Customer Service Specialist' salary page (October 2026); JobStreet Philippines, 'Call Centre Operator' salary page (October 2026); PayScale, 'Customer Service Representative (CSR)' salary in the Philippines (last updated Sep 28, 2026). Checked Oct 2026.
How much does it cost to employ a customer support agent in the US?
Wages for customer support agents run $17.72–$24.89 an hour for the middle 50% of workers. On top of wages, benefits and payroll taxes add to the cost: the US cost page breaks them down line by line, from the BLS Employer Costs for Employee Compensation survey.
What does an agency charge for a customer support agent?
Agencies set their own prices, and many don't publish them. As one published example, VA MASTERS (the parent company of this site's publisher) lists $6.50–$10.00 an hour for its Administrative & Operations Support category, all-inclusive. Ask any agency what its rate covers: recruiting, replacement, payroll and fees.